Stormfiber, the internet and television services provider has restored after the company recovered from the damage caused by a fire that had broken out in its head office.
The company said in a statement, released on Monday, “As of last evening, internet service through our DR site was successfully tested at full capacity; subsequently, our customers’ Internet service was restored to full subscribed speeds.”
The statement further said that telephone and analogue TV services including digital television services had been restored, customers might find some channels to be missing.
“We assure you that our head end engineers will be adding these over the course of the day. Because our digital service uses Pemra-mandated CAS to encrypt the broadcast stream, it took us longer than expected to ensure that the encryption was working for all digital HD boxes nationwide,” Stormfiber said in its statement.
It is pertinent to mention here that Stormfiber’s head office in Karachi had caught fire on Saturday night, causing services across the city to be disrupted.
Earlier, in a statement released on Sunday, The service provider said that the fire was contained without any loss to networking equipment or servers.
Internet access for StormFiber customers was restored by Sunday morning.
The company while sharing an update on Sunday about internet connectivity said, “some customers may experience a slowness in speed at this time. However, these speeds should be back to normal as our network operations team increases traffic loads”.