Technology

BYKEA onboards Jazz as its Business Solutions Partner

Jazz, Pakistan’s leading digital communications company, has signed a transformative business agreement with ride-hailing service BYKEA. In choosing Jazz, BYKEA will now have streamlined operations for enhanced digital connectivity and efficiency.

Jazz will be providing internet connectivity to not only BYKEA riders, but also the ride-hailing app’s offices throughout the country. Apart from this, Jazz will also be providing financial solutions to BYKEA in the form of an Internet Payment Gateway for the app, rider payment collection at all JazzCash agents and enablement of incentives on digital disbursements for their partners through their mobile-wallets.

BYKEA has also opted for Jazz’s Mobile Business Line solution, whereby a master number will be operational for the company. All employees will be assigned mobile extension numbers that BYKEA customers can reach without having to dial personal mobile numbers. This solution also offers automated calling times per operating hours so employees receive calls on their mobile extensions. They will have a smart operator where a telephone operator can manually forward calls to desired mobile extensions and a professionally recorded voice menu to guide the caller to relevant extensions and to share other pertinent information relevant to BYKEA.

Jazz will also be offering its Campaign Management Tool for Bulk SMS services allowing BYKEA easy to use, efficient, measurable, and cost-effective ways of broadcasting brand messages to target audiences.

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“Our B2B solutions allow customers to create a digital hub – a central place where devices, software, applications, and connectivity come together to deliver platform agnostic, user-centered and relevant services” said Faisal Sattar, VP Business Services Division – Jazz.

“We are looking forward to assisting BYKEA in further improving their operational excellence through our top of the line business solutions,” he further added.

“We’re very excited to partner with Jazz to help enhance for our partners and customers the communication and transaction experience. We believe this partnership will be a harbinger of change in the collaboration between tech startups and the telecom sector in Pakistan,” said MuneedMayar, CEO – BYKEA.

Over the years, Jazz has established itself as a dominant business-to-business (B2B) converged solutions provider in the communications and information technology sphere and is trusted by over 25,000 companies. In terms of B2B reach, Jazz is an industry leader given its nationwide presence; dedicated round-the-clock support and responsive sales services.

Arbab Fahim

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