Pakistan’s number one 4G operator and the largest internet and broadband service provider, Jazz has further strengthened its market leadership and continues to drive the digital ecosystem in Pakistan. During the first quarter of 2021, Jazz’s overall subscriber base grew by 11.7% year-over-year (YoY) reaching 69.2 million, 4G customer base grew by 62.3% YoY reaching 28.7 million, whereas the overall data users grew by 17.1% YoY reaching 47.3 million.
During 1Q21, Jazz invested PKR 14.6 billion, as 4G network investment continued to be the principal focus with population coverage reaching 61% during the quarter. Data usage per user also grew considerably to reach 4.5 GB per user.
Aamir Ibrahim, CEO of Jazz, said, “Jazz has been focused on ensuring a robust and expansive 4G network, especially as more and more countrymen started relying on the Internet as an essential communication, productivity, and entertainment tool during the pandemic. We are very pleased to see the rise in the adoption of digital tools in all aspects of life – especially in fintech, in which the growth of JazzCash as Pakistan’s leading mobile wallet and digital payments provider is very impressive. Given the ever-growing needs and expectations of our customers, Jazz remains firm in its commitment to connect the underserved with fast and reliable 4G and to bank the unbanked through JazzCash.”
The country’s leading fintech, JazzCash, experienced another strong quarter as its user base saw double-digit growth, finishing the quarter with 14 million monthly active mobile wallets. Overall, JazzCash processed transactions amounting to PKR 701 billion during the reporting period. Jazz World, the self-care app, saw strong levels of customer adoption with a monthly active user base reaching 8.5 million. The company’s content services also enjoyed further growth with the monthly active user base reaching 2.2 million.