PTA introduces new online system to block lost and stolen mobile phones

The Pakistan Telecommunication Authority (PTA) introduces a new online system to block lost and stolen mobile phones

The newly launched system is titled ‘Lost & Stolen Device System (LSDS).

It will provide ease and facilitation to the users who want to get a mobile phone blocked in case it has been stolen, snatched, or lost.

“Complainants can easily file a request with PTA for blocking the IMEI of such handset to prevent it from potential misuse,” the PTA spokesperson said in a statement.

The stolen mobile phone, under the new system, will be blocked within 24 hours of reporting after necessary verification.

Related Post

“LSDS is an automated system and integrated with PTA’s Device Identification, Registration and Blocking System (#DIRBS). The stolen mobile phone will be blocked within 24 hours of reporting after necessary verification,” it said.


Users can lodge a blocking request with PTA through PTA’s online Complaint Management System (CMS) available at For more information/query, users may contact PTA Consumer Support Center toll-free num: 0800-55055 (9:00 AM to 9:00 PM 7 days a week).
The complainant will receive a complaint reference number upon successful registration of the blocking request.
If the phone has been recovered, the complainant will have to follow the same procedure for unblocking through CMS and mention their complaint reference number along with other mandatory detail that was given to them earlier for blocking of mobile phone, PTA notifies.
The user will receive an SMS on the registered number once the mobile phone is unblocked.

“Currently stolen, snatched, and lost mobile phones can be blocked or unblocked by calling PTA’s toll-free no 0800-25625, email to, or through CPLC, Karachi. After the launch of the new system, these mediums will not be available for blocking or unblocking of phones,” the regulatory body said.

Saman Siddiqui

Recent Posts

  • Sports News

South Africa record highest successful run chase in T20Is against West Indies

South Africa recorded the highest successful run chase in T20Is against West Indies! South Africa…

16 hours ago
  • Latest News

Zardari undergoes surgery in Dubai, sources

PPP leader Asif Ali Zardari has been undergoing treatment in a hospital in Dubai for…

16 hours ago
  • Entertainment News

Ayesha Omar steps into 1971 era in upcoming film “Huey Tum Ajnabi”

Ayesha Omar will be seen stepping into the 1971 era in the upcoming film “Huey…

21 hours ago
  • Sports News

#PakvsAfg: Pakistan makes one change in playing IX for the second T20I

Pakistan has made one change in the playing XI against Afghanistan for the second T20I…

22 hours ago
  • Latest News

President Alvi’s letter a PTI’s press release: PM Shehbaz Sharif

Prime Minister Shehbaz Sharif has responded to the letter written to him by the President…

23 hours ago
  • Latest News

PTI Minar-e-Pakistan Jalsa: Imran Khan announces his comprehensive economic plan

Pakistan Tehreek-i-Insaf (PTI) chief Imran Khan while addressing a massive public rally from inside a…

23 hours ago