Technology

PTA introduces new online system to block lost and stolen mobile phones

The Pakistan Telecommunication Authority (PTA) introduces a new online system to block lost and stolen mobile phones

The newly launched system is titled ‘Lost & Stolen Device System (LSDS).

It will provide ease and facilitation to the users who want to get a mobile phone blocked in case it has been stolen, snatched, or lost.

“Complainants can easily file a request with PTA for blocking the IMEI of such handset to prevent it from potential misuse,” the PTA spokesperson said in a statement.

The stolen mobile phone, under the new system, will be blocked within 24 hours of reporting after necessary verification.

Related Post

“LSDS is an automated system and integrated with PTA’s Device Identification, Registration and Blocking System (#DIRBS). The stolen mobile phone will be blocked within 24 hours of reporting after necessary verification,” it said.

 

Users can lodge a blocking request with PTA through PTA’s online Complaint Management System (CMS) available at pta.gov.pk For more information/query, users may contact PTA Consumer Support Center toll-free num: 0800-55055 (9:00 AM to 9:00 PM 7 days a week).
The complainant will receive a complaint reference number upon successful registration of the blocking request.
If the phone has been recovered, the complainant will have to follow the same procedure for unblocking through CMS and mention their complaint reference number along with other mandatory detail that was given to them earlier for blocking of mobile phone, PTA notifies.
The user will receive an SMS on the registered number once the mobile phone is unblocked.

“Currently stolen, snatched, and lost mobile phones can be blocked or unblocked by calling PTA’s toll-free no 0800-25625, email to imei@pta.gov.pk, or through CPLC, Karachi. After the launch of the new system, these mediums will not be available for blocking or unblocking of phones,” the regulatory body said.

Saman Siddiqui

Recent Posts

  • Latest News

Sanghar wounded camel shifted to NGO’s animal shelter in Karachi

Sanghar's wounded camel has been shifted to an NGO's animal shelter in Karachi. The development…

12 hours ago
  • Latest News

40,000 Muslims offer Eid ul Adha prayer at Al-Aqsa mosque compound amid Israeli restrictions

Around 40,000 Muslims offered Eid ul Adha prayer at the Al-Aqsa mosque compound in occupied…

15 hours ago
  • Latest News

In Pictures: Gazans mark Eid ul Adha in rubbles in the midst of Israel’s offensive

Gazans mark Eid ul Adha on Sunday, June 16,  in rubbles amid Israel’s offensive. Palestinians…

15 hours ago
  • Celebrity News

Sheheryar Munawar is rumoured to be tying the knot with Maheen Siddiqui

Sheheryar Munawar is rumoured to be tying the knot with Dooriyan actress Maheen Siddiqui. Sheheryar…

16 hours ago
  • Latest News

Eid ul Adha being observed in Saudi Arabia, UAE, USA, UK other countries

Eid ul Adha is being observed in Saudi Arabia, UAE, USA, UK, and other countries…

19 hours ago
  • Latest News

CM Sindh takes notice of camel incident in Sanghar

CM Sindh Murad Ali Shah has taken notice of an incident of cutting the leg…

2 days ago