Bollywood star Sonam Kapoor, a frequent traveler is furious over British Airways and swears won’t be flying with it again.
The reason we get to know is that the starlet lost her luggage for the second time in a month while traveling via British flag carrier airline.
Furious, the 34-year-old actress took to social media, sharing about her rough experience and also saying that she would prefer not flying with the airline in the future.
Sonam wrote, “This is the third time I’ve traveled @British_Airways, this month and the second time they’ve lost my bags. I think I’ve learned my lesson. I’m never flying @British_Airways again”.
however, responding to Sonam Kapoor, British Airways said, “We’re sorry to hear about the delay to your luggage, Sonam. Have you been provided with a tracking reference when informed at the airport?”.
And to that query, the starlet obvious with her bad mood replied, “Yes all that is done. But it is a massive inconvenience. You guys need to step up. It’s terrible service and terrible mismanagement.”