TikTok is returning to normal after experiencing a widespread outage
TikTok is returning to normal after experiencing a widespread outage on Tuesday night.
TikTok users were unable to upload videos on the popular app amid what appeared to be a widespread technical outage that lasted for a couple of hours.
TikTok’s support account on Twitter confirmed the problems in a tweet and later informed about the operations returning to normal.
…Annnnnd we're back! Your app experience should be returning to normal. Thanks for bearing with us, everyone ✨
— TikTokSupport (@TikTokSupport) July 7, 2021
More than 40,000 users reported problems on DownDetector at one point.
According to monitoring site DownDetector, most of the user-reported issues (70%) were related to videos not loading.
Another 25% of users said they had problems logging in and 5% of issues reported were related to uploading videos, it added.
Many TikTok users took to Twitter complaining about the downtime using the #tiktokdown.
us trying to turn our wifi and cellular data off to see if it will make tiktok work: #tiktokdown pic.twitter.com/9hRkmGhe2G
— lia (@liawasnothere) July 6, 2021
https://twitter.com/VictoriaX2X2/status/1412584458885214210
Me opening tiktok for the 9th time knowing well that it won't do anything #tiktokdown pic.twitter.com/ya7eNKDluw
— lyliamp4 (@lilyafilms12) July 6, 2021
Me going back on TikTok after restarting my phone thinking I had bad signal just to find out on Twitter the app crashed. #tiktokdown pic.twitter.com/af9fSpoD1W
— Deborah (@DebR2929) July 6, 2021
my TikTok is playing with my feelings now cause it will work and then all of a sudden boom it’s down again. LIKE PLEASE JUST PICK ONE #tiktokdown pic.twitter.com/RAf5tbSexT
— patricia (@lonelyvibessss) July 6, 2021
And I thought I was alone in this 😂👀 #tiktokdown pic.twitter.com/mn9dr5xp7n
— Euphoria (@Sebulibaj2) July 6, 2021
TikTok, owned by Chinese internet giant ByteDance, last week announced that it would expand the maximum video length for all users, from 60 seconds to three minutes.